Produce a structured test for your system, accumulating all your experience in using the system. Document it, so the system can be used efficiently by changing user base.
Operating system hosting
Install OS, DB software; keep security & service patches updated.
Setup and monitor interfaces to external systems or platforms.
Install and monitor the application performance, fulfiling of system adminsitrator service tasks.
Prepare and execute scheduled back-up of data; plan for and test restore of data regularly, or full scale disaster recovery.
Stay alert and be ready to take action on performance, server, network of interface issues. Initiated by end-users, or monitoring software automatically alerting system operators, when pre-critical conditions discovered.
Incident & problem management
Reflect business criticality when issues occur, take proper action, including escalation to application specialists and management.
Deployment planning & Management
Plan for hardware and software; follow-up on vendors deliveries, setup & install, do necessary configuration.
Forecast future resource consumption based on historic performance changes as well as forecasted business changes and flexibility.
stress & performance testing
Validate that current users & transactions can be serviced by the platform with acceptable response times. Determine the maximum throughput of the system.